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Expedia guest ratings have a great influence on consumer choice. The consumer places more importance on guest ratings than the brand of a hotel chain. Consumers are willing to pay more if guest opinions are better and much more than in the case of premium brands. In general, study participants were willing to pay more for a hotel that had higher ratings from guests: with a score of 4.4 versus one with 3.9. Expedia traveler ratings have matched opportunities for independent hotels.
The main factors that guarantee customer satisfaction remain the service and the room. Therefore, we suggest hoteliers should focus on the operational areas that best describe the service and the room, such as the attention of the staff, the quality of the beds and the tranquillity during the stay. The images of the rooms, the hotel chain, the classification by stars, the valuations of the guests, and the price are the main attributes to choose a hotel. What are you waiting for? Get Expedia voucher code UK and promo codes at Brand Discount.